Stop, Ask, and Listen by Kelley Robertson
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Stop, Ask, and Listen
By Kelley Robertson

Stop, Ask, and Listen

How to Welcome Your Customers and Increase Your Sales 2nd Revised edition

By (author) See other recent books by Kelley Robertson
Format: Paperback

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Stop, Ask, and Listen by Kelley Robertson

Book Description

"This book gives every sales professional, in any market, a step-by-step process to make more sales, faster and easier than ever before. Worth its weight in gold!" -Brian Tracy, President, Brian Tracy International, and Author of Advanced Selling Strategies Does the sheer thought of selling make you nervous and uncomfortable? Do you find it difficult to overcome price objections? Do you wish you could close more sales with less effort? You are not alone. Most people are not natural-born sales professionals. Making a sales call stresses us out. Meeting our sales targets month after month is difficult and frustrating. We make a living but we know we could do better, close more sales, and earn more money. Selling does not have to be difficult. Now you can quickly and easily learn the techniques used by top retail sales people. They are deceptively simple, yet extremely effective. WhataEURO(t)s more, they can be used by sales professionals in any business to improve their results. Stop, Ask & Listen: Proven Sales Techniques to Turn Browsers Into Buyers will show you: * The 11 most common mistakes sales people make and how to avoid them. * How to create a connection with your potential customer quickly and easily. * The 33 questions that will gain your prospectaEURO(t)s trust. * How to deliver an engaging and captivating sales presentation. * A four-step process to overcome virtually any objection. * Lots of examples, sample scripts, and action plans you can use to apply the concepts in the book, no matter what you sell. Whether you are new to selling, an experienced veteran, or a sales manager training, supervising, and coaching a team, you will learn valuable strategies that will help you increase your sales and earn more money.

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Book Details

ISBN: 9780470833674
ISBN-10: 047083367X
Format: Paperback
(231mm x 186mm x 13mm)
Pages: 192
Imprint: John Wiley & Sons Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 5-Sep-2006
Country of Publication: United Kingdom

Books By Author Kelley Robertson

Secrets of Power Selling by Kelley Robertson Secrets of Power Selling, Paperback (March 2011)

Simple sales tips for increased performance and profits. There are dozens of sales books covering virtually every aspect of the selling process, from the specific to the general and everywhere in between. The Secrets of Power Selling assumes busy salespeople don't have hours to spend reading in-depth treatments of sales theory.

» View all books by Kelley Robertson

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Author Biography - Kelley Robertson

Kelley Robertson, President of The Robertson Training Group, has been helping people improve their skills for almost fifteen years. He began by training employees, managers and owner/operators in the hospitality industry, and then became Manager of Retail Training for Sony of Canada. Since 1995, he has conducted hundreds of training workshops and helped thousands of professionals improve their sales results. His growing client list includes the Canadian Franchise Association, Crabtree & Evelyn, Delta Hotels, Fern Resort, Hillebrand Estates Winery, Home Hardware, Rogers AT&T Wireless, Rogers Video, Sony of Canada, and Staples/Business Depot. Kelley Robertson's articles are frequently published in a variety of online and print magazines and newsletter, such as, Selling Power, Training, Sales & Marketing, Sales Promotion, Canadian Business Franchise, Small Business Canada, Creative Training Techniques, and Executive Sales Briefing. His column appears regularly in Canadian Vending magazine, and his weekly newsletter, The 59-Second Tip, provides insight on a wide variety of business skills. Kelley Robertson can be reached at kelley@robertsontraininggroup.com.

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