Strategic Benchmarking Reloaded with Six Sigma
Improving Your Company's Performance Using Global Best Practice
By (author) Gregory H. Watson
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Strategic Benchmarking Reloaded with Six Sigma by Gregory H. Watson
Book DescriptionA new update of the classic text on benchmarking Strategic Benchmarking Reloaded with Six Sigma updates benchmarking, the revolutionary business performance methodology, by adding statistical concepts from Six Sigma. These two methodologies combine to form a powerful platform for improving any company's overall performance. This new revision reviews the first twenty-five years of development in benchmarking and features new appendices, case studies, and topics, making this the most complete and comprehensive coverage of the subject available. Topics include: Stimulating business improvement with benchmarking Linking Six Sigma to strategic planning and benchmarking Understanding the essence of process benchmarking Making statistical comparisons in benchmarking Applying benchmarking results for maximum utility Reviewing lessons learned from old case studies Conducting a strategic benchmarking study Performing an operational benchmarking study Mainstreaming benchmarking into strategic planning Creating a sustainable benchmarking capability Plus: appendices covering the benchmarking code of conduct, operating procedures, and Web resources
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Book DetailsISBN: 9780470069080
(233mm x 161mm x 32mm)
Imprint: John Wiley & Sons Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 25-May-2007
Country of Publication: United Kingdom
Books By Author Gregory H. Watson
Business Systems Engineering, Hardback (March 1995)» View all books by Gregory H. Watson
A guide to combining two powerful management techniques to transform any business organization into a masterpiece of business efficiency. Lester Dean Thurow, Dean of MIT's Sloan School of Management, recently stated that benchmarking combined with process engineering will be the most important management technique of the 1990s.
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Author Biography - Gregory H. Watson
Gregory H. Watson is an independent business advisor to Fortune 500 senior management teams. An experienced expert in quality and benchmarking, he has been vice president of quality at Xerox Corporation, vice president of benchmarking at the American Productivity & Quality Center, and director of corporate quality at Compaq Computer Corporation.
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