Success with Microsoft Dynamics CRM 4.0 by Justin Mathena
Look inside with Google Book Preview
Success with Microsoft Dynamics CRM 4.0
By Justin Mathena

Success with Microsoft Dynamics CRM 4.0

Implementing Customer Relationship Management

By (author) See other recent books by Justin Mathena See other recent books by Aaron Yetter See other recent books by Hoss Hostetler
Format: Paperback

Normal Price: $117.79
Your Price: $106.02 AUD, inc. GST
Shipping: $7.95 per order
You Save: $11.78! (10% off normal price)
Plus...earn $5.30 in Boomerang Bucks
Availability: Available Available, ships in 8-11 days, Not for Xmas



Success with Microsoft Dynamics CRM 4.0 by Justin Mathena

Book Description

Success with Microsoft Dynamics CRM 4.0: Implementing Customer Relationship Management is aimed at readers who are interested in understanding how to successfully implement Microsoft Dynamics CRM 4.0 within their projects. It is intended as an implementation roadmap for the business and technical representatives leading or engaged in a project. The book covers the capabilities of Microsoft Dynamics CRM, both in the traditional functional areas of sales, marketing, and service and as an applications framework for XRM deployments. The book demonstrates CRM best practices for design, configuration, and development. Through real-world solutions and exercises, you will be given the confidence and expertise to deliver an implementation that provides long-term success for your organization.

Buy Success with Microsoft Dynamics CRM 4.0 book by Justin Mathena from Australia's Online Bookstore, Boomerang Books.


Book Details

ISBN: 9781430216049
ISBN-10: 1430216042
Format: Paperback
(235mm x 178mm x 14mm)
Pages: 286
Imprint: APress
Publisher: APress
Publish Date: 15-Dec-2008
Country of Publication: United States

Other Editions...


Customers who bought this also bought...


Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Success with Microsoft Dynamics CRM 4.0 book by Justin Mathena and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write a book review


Author Biography - Justin Mathena

Aaron Yetter is a seasoned technology professional with extensive experience overseeing and implementing successful customer relationship management strategies and related business initiatives. His experience includes delivering customer-centric solutions for market leading companies across various industries, including healthcare, insurance, financial services, technology, and services. Aaron is a founder and principal of Altriva, a professional services firm based in Bellevue, Washington.

Boomerang Bucks close

For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.

Recent books by Justin Mathena close
»
Recent books by Aaron Yetter close
Success with Microsoft Dynamics CRM 4.0 by Aaron Yetter
»
Recent books by Hoss Hostetler close
Success with Microsoft Dynamics CRM 4.0 by Hoss Hostetler
»
BoomerangBooks.com.au close