Through the Patient's Eyes by Margaret Gerteis
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Through the Patient's Eyes
By Margaret Gerteis

Through the Patient's Eyes

Understanding and Promoting Patient-centered Care New edition

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Through the Patient's Eyes by Margaret Gerteis

Book Description

Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.

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Book Details

ISBN: 9780787962203
ISBN-10: 0787962201
Format: Paperback
(232mm x 153mm x 23mm)
Pages: 368
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 12-Jun-2002
Country of Publication: United States

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Author Biography - Margaret Gerteis

MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient-Centered Care. SUSAN EDGMAN-LEVITAN is associate director and program manager of the Picker/Commonwealth Program.

JENNIFER DALEY is assistant professor of medicine at Harvard University.

THOMAS L. DELBANCO is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker/Commonwealth Program.

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