Trust Matters in Health Care
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Trust Matters in Health Care by Michael Calnan
Book DescriptionIn the UK health service trust has traditionally played an important part in the relationships between its three key actors: the state, health care practitioners, and patients and the public. However, in recent years the micro relationship between patient and health care practitioner and the macro environment in which these relationships operate have been subject to considerable change as the NHS has been modernised. Today, patients are expected to play a more active role, both in self-managing their illness and in patient choice of provider.Has increasing patient self-management changed trust relations with health professionals, potentially requiring a more equal relationship based on mutual trust? Has patient choice made institutional trust and the extent to which patients and referring clinicians trust particular health care organisations a greater priority? Can performance data regarding waiting times and clinical outcomes be trusted by practitioners and patients, and how do they affect institutional trust? These questions are the focus of this unique book which provides a detailed theoretical, empirical and policy analysis of the nature, salience and impact of trust on relations between patients, clinicians, and health service managers. By drawing on empirical research which for the first time has explored how trust operates across the spectrum of relationships found in the 'new NHS', its analysis will be of interest to policy makers, health care practitioners and health service managers.
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Book DetailsISBN: 9780335222834
(85mm x 54mm x 5mm)
Imprint: Open University Press
Publisher: Open University Press
Publish Date: 1-Aug-2008
Country of Publication: United Kingdom
Books By Author Michael Calnan
New Sociology of the Health Service, Paperback (March 2009)
Offers a sociological framework for analyzing health policy and healthcare. This volume includes chapters on consumerism, technology, evidence-based practice, public health, managerialism and social care among others, and incorporates references to various developments, such as regulation and incentivization.
Work Stress, Paperback (June 2002)
Combines a critique of the scientific evidence relating to work stress, with an account of the social, historical and cultural changes that produced this phenomenon. This book employs sociological theories of embodiment, emotions and medicalization to explore the role of subjectivity in mediating the relationship between work and ill health.
Health, Medicine and Society, Hardback (February 2000)
This text brings together a range of eminent international scholars to reflect upon matters of health, medicine and society at the turn of the century.
Modern Medicine, Hardback (February 1996)» View all books by Michael Calnan
Combining theoretical insights with a range of qualitative and ethnographic research, this volume examines lay experiences and evaluation of medicines and drugs, chronic illness and life-saving technology, and reproductive technologies.
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Author Biography - Michael Calnan
Michael Calnan is Professor of Medical Sociology in the SSPSSR at the University of Kent, UK. He has worked in medical sociology, health policy and health services research and training for over twenty years and published extensively about a range of health-related issues. Rosemary Rowe is Service Improvement Manager for Bath and North East Somerset PCT. She has successfully developed a dual career in the fields of health services research and health care delivery, combining her academic research with extensive practical experience of service development and change management within the NHS.
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