Understanding Business Processes
Edited by David Barnes
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Understanding Business Processes by David Barnes
Book DescriptionWhat do business organisations do? The results of business behaviour can be seen and experienced in the form of the goods that are produced. However, what goes on within organisations is often hidden from the outside world. Taking a systems and process perspective, this book demonstrates that any business is a number of interrelated processes whose success is determined by the extent to which these activities add value whilst minimising cost. The book focuses on: * activities through which the organisation interacts with its customers, including marketing and sales * how organisations process materials including purchasing and manufacturing * forms of business organisation, with a critical account of new paradigms including Business Process Re-engineering. The book features articles by leading business gurus including Michael Porter, Philip Kotler and John Kay.
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Book DetailsISBN: 9780415238625
(246mm x 189mm x 11mm)
Publisher: Taylor & Francis Ltd
Publish Date: 19-Oct-2000
Country of Publication: United Kingdom
Books By Author David Barnes
Venice Myth, Hardback (December 2014)
Venice holds a unique place in literary and cultural history. Barnes looks at the themes of war, occupation, resistance and fascism to see how the political background has affected the literary works that have come out of this great city. He focuses on key British and American writers, including Byron, Ruskin, Pound and Eliot.
Behind the Thistle, Paperback (November 2014)
Behind the Thistle: Playing Rugby for Scotland
Centre of Excellence, Hardback (November 2006)» View all books by David Barnes
On 15 January 1972, James Menzies Renwick made his international rugby debut for Scotland against France at Murrayfield. He was 19 years old. In the years that followed he became, arguably, the most talented rugby player ever to pull on a Scotland jersey - running in some of Scotland's most celebrated and spectacular tries.
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Author Biography - David Barnes
David Barnes has pursued an industrial as well as academic career. He has worked for a number of organizations ranging from blue chip to small family owned businesses in the process plant contracting and building products manufacturing industries. He is a Lecturer in Management at The Open University Business School, where his interests centre on the strategic management of operations
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