What is Six Sigma?
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What is Six Sigma? by Peter S. Pande
Book DescriptionThis is the first Six Sigma primer written especially for employees. Six Sigma has gained an avid following among executives and managers for its ability to reduce cycle time, eliminate product defects, and dramatically increase customer involvement and satisfaction. But Six Sigma can't work without widespread employee involvement and commitment. "What Is Six Sigma?" explains, for employees, the core ideas behind Six Sigma, the crucial roles and responsibilities employees have in a Six Sigma initiative, and how Six Sigma can benefit them.This concise introduction to Six Sigma explains what questions to ask when Six Sigma is first introduced in an organization, then answers those questions in straightforward and easy-to-read style. Look to it for real-world descriptions of: the fundamentals and foundations of Six Sigma; the essential roles employees play in Six Sigma; the changes and challenges they are likely to see; and, case studies of employees using Six Sigma to identify - and correct - major problems. More than a "quality" program, Six Sigma is a business initiative that helps every area of an organization meet the changing needs of its customers, profitably. "What Is Six Sigma?" will help spread the message of Six Sigma around any organization simply and clearly.
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Book DetailsISBN: 9780071381857
(228mm x 152mm x 6mm)
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-Nov-2001
Country of Publication: United States
Books By Author Peter S. Pande
Six Sigma Way: How to Maximize the Impact of Your Change and Improvement Efforts, Hardback (March 2013)
Explains the impressive benefits of Six Sigma's improvement-driven and customer-centric approach to business leaders and managers. This book reveals how GE, Motorola, and other companies used Six Sigma to fine-tune products and processes, improve performance, reduce costs, build customer loyalty, and increase profits.
Six Sigma Leader, Hardback (December 2006)
Explains how you can apply the principles of Six Sigma to raise the quality of your leadership abilities. This book reveals the skills you can adopt to improve how you execute everyday responsibilities.
Six Sigma Way Team Fieldbook, Paperback (January 2002)
Six Sigma is the most talked-about, and successful, business improvement initiative. This work is designed as a implementation manual, and explains how to use Six Sigma methods to identify products and processes that need improvement, then use a proactive approach to either improve or redesign them - boosting performance, and reducing costs.
Six Sigma Way, Hardback (April 2000)» View all books by Peter S. Pande
Six Sigma was originally developed at Motorola in the 1980's and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma program at one of the world's most successful companies, GE.
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Author Biography - Peter S. Pande
Peter S. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. He cowrote the bestselling The Six Sigma Way as well as The Six Sigma Way Team Fieldbook. Larry Holpp is a consultant with Pivotal Resources. He was previously Vice President, Quality and a Master Black Belt at GE Capital. Holpp is the author of Managing Teams, and The Team Turbo Training Kit, and has published two dozen articles on training and quality in professional journals.
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