Wired for Speech
How Voice Activates and Advances the Human-Computer Relationship
Normal Price: $58.95
Your Price: $53.06 AUD, inc. GST
Shipping: $7.95 per order
You Save: $5.89! (10% off normal price)
Plus...earn $2.65 in Boomerang Bucks
Availability: Available, ships in 7-10 days
Wired for Speech by Clifford Nass
Book DescriptionInterfaces that talk and listen are populating computers, cars, call centers, and even home appliances and toys, but voice interfaces invariably frustrate rather than help. In Wired for Speech, Clifford Nass and Scott Brave reveal how interactive voice technologies can readily and effectively tap into the automatic responses all speech -- whether from human or machine -- evokes. Wired for Speech demonstrates that people are "voice-activated": we respond to voice technologies as we respond to actual people and behave as we would in any social situation. By leveraging this powerful finding, voice interfaces can truly emerge as the next frontier for efficient, user-friendly technology.Wired for Speech presents new theories and experiments and applies them to critical issues concerning how people interact with technology-based voices. It considers how people respond to a female voice in e-commerce (does stereotyping matter?), how a car's voice can promote safer driving (are "happy" cars better cars?), whether synthetic voices have personality and emotion (is sounding like a person always good?) , whether an automated call center should apologize when it cannot understand a spoken request ("To Err is Interface; To Blame, Complex"), and much more. Nass and Brave's deep understanding of both social science and design, drawn from ten years of research at Nass's Stanford laboratory, produces results that often challenge conventional wisdom and common design practices. These insights will help designers and marketers build better interfaces, scientists construct better theories, and everyone gain better understandings of the future of the machines that speak with us.
Buy Wired for Speech book by Clifford Nass from Australia's Online Bookstore, Boomerang Books.
Book DetailsISBN: 9780262640657
(229mm x 178mm x 15mm)
Imprint: MIT Press
Publisher: MIT Press Ltd
Publish Date: 2-Mar-2007
Country of Publication: United States
Books By Author Clifford Nass
Media Equation, Paperback (May 1998)» View all books by Clifford Nass
Using everyday language, this book demonstrates that interactions with computers, television, and new communication technologies are identical to real social relationships and to the navigation of real physical spaces. It is for general readers with an interest in psychology, communication and computer technology.
» Have you read this book? We'd like to know what you think about it - write a review about Wired for Speech book by Clifford Nass and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)
Author Biography - Clifford Nass
Scott Brave is Chief Technology Officer at Baynote, Inc.
Bestselling Books: Our Current Bestsellers | Australia's Hottest 1000 Books | Bestselling Fiction | Bestselling Crime Mysteries and Thrillers | Bestselling Non Fiction Books | Bestselling Sport Books | Bestselling Gardening and Handicrafts Books | Bestselling Biographies | Bestselling Food and Drink | Bestselling History | Bestselling Travel Books | Bestselling School Textbooks & Study Guides | Bestselling Children's General Non-Fiction | Bestselling Young Adult Fiction | Bestselling Children's Fiction | Bestselling Picture Books | Top 100 US Bestsellers
Phone: 1300 36 33 32 (9am-5pm Mon-Fri AEST) - International: +61 2 9960 7998 - Online Form
Address: Boomerang Books, 878 Military Road, Mosman Junction, NSW, 2088
© 2003-2016. All Rights Reserved. Eclipse Commerce Pty Ltd - ACN: 122 110 687 - ABN: 49 122 110 687
For every $20 you spend on books, you will receive $1 in Boomerang Bucks loyalty dollars. You can use your Boomerang Bucks as a credit towards a future purchase from Boomerang Books. Note that you must be a Member (free to sign up) and that conditions do apply.