We are open but due to high demand and courier delays, delivery times are expected to be longer.
0

Call Boomerang Books 1300 36 33 32

Description - A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction by Andrew Waite

Get the most out of ACDs (automatic call distributors) and other complex systems in order to boost customer satisfaction and increase sales Includes three ready to use RFPs (request for proposals) for buying an ACD, computer telephony system, or recording

Buy A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction by Andrew Waite from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781138412545
Format: Hardback
(229mm x 152mm x mm)
Imprint: CRC Press
Publisher: Taylor & Francis Ltd
Publish Date: 27-Jul-2017
Country of Publication: United Kingdom

Other Editions - A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction by Andrew Waite

Book Reviews - A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction by Andrew Waite

» Have you read this book? We'd like to know what you think about it - write a review about A Practical Guide to Call Center Technology: Select the Right Systems for Total Customer Satisfaction book by Andrew Waite and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)


A Preview for this title is currently not available.