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Description - The Best Practice by Charles Kenney

In the late 1990s, treatment-related deaths or complications were the fifth leading cause of death for Americans. Spurred by the crisis, a group of dedicated physicians like Paul Batalden and Don Berwick made it their goal to study the concepts of quality improvement used at Toyota and NASA, and to apply them to the practice of medicine. This book tells their story, and how these heretical ideas have blossomed into a movement, bringing the focus back to where it should have always been: the patient.

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Book Details

ISBN: 9781586487973
ISBN-10: 1586487973
Format: Paperback
(210mm x 140mm x mm)
Pages: 336
Imprint: PublicAffairs,U.S.
Publisher: INGRAM PUBLISHER SERVICES US
Publish Date: 9-Mar-2010
Country of Publication: United States

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Author Biography - Charles Kenney

Charles Kenney is the author of five works of nonfiction. A former Boston Globe journalist, he has served as a consultant to Blue Cross Blue Shield of Massachusetts on the company's quality and safety initiative.

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