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Description - The Six Sigma Way Team Fieldbook by Peter S. Pande

Six Sigma is a system for improving quality of organizational processes. It was originally developed at Motorola in the 1980s and has become one of the most widely discussed and reported trends in business over the past two years, thanks largely to the phenomenal successes of the Six Sigma programme at one of the world's most successful companies, GE. At the heart of Six Sigma are project improvement teams. These teams are responsible for identifying a product, service or process that needs improvement or redesign, gathering data on the process and the rate of defects, and finding ways to improve quality - up to a Six Sigma level, ie. 4.3 defects per million. Whereas the Six Sigma Way focussed on the overall organizational issues for senior managers interested in implementing Six Sigma, "The Six Sigma Way Fieldbook" focuses on the improvement teams that do that real work of Six Sigma. "The Fieldbook" should provide a practical reference for team leaders and team members of Six Sigma project improvement teams. It will focus on the practical tools and methods that have made Six Sigma popular and successful, and how a team can implement them. The authors provide guidelines and tips for improving existing process, redesigning new process and using advanced Six Sigma tools.

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Book Details

ISBN: 9780071373142
ISBN-10: 0071373144
Format: Paperback
(231mm x 185mm x 22mm)
Pages: 432
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-Jan-2002
Country of Publication: United States

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Author Biography - Peter S. Pande

Peter S. Pande, Robert S. Neuman, and Roland R. Cavanagh wrote the bestselling The Six Sigma Way. Pande is president of Pivotal Resources, Inc., a leading organizational improvement consulting and training firm. He is an experienced executive consultant and has helped guide Six Sigma initiatives at major corporations. Neuman is a consultant with Pivotal Resources, a sought-after speaker and a former professor at Amherst College and the State University of New York. Cavanagh, a professional engineer, is a consultant with Pivotal Resources, providing strategic consulting and improvement training and coaching to non-manufacturing as well as technical environments.

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