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Description - PBX Systems for IP Telephony by Allan Sulkin

This volume explains telephone-switching systems and how the technology is evolving to accommodate voice-over-IP traffic. Unlike data networks, telephone networks are proprietary. They're purchased as complete systems and are hard, if not impossible, to modify. Sulkin explains how to acquire, deploy and maintain a system with all the features needed to support essential new applications, and how to get the optimal performance from the system you have. He describes how to make telephone-switching systems work in harmony with cutting-edge internet technology to support IP telephony, mobile computing, Web portals and instant messaging. A companion website contains the author's feature and function matrices, previously available only to consulting clients. This book should be of interest to: datacom managers who have been given responsibility for telephony; telecom managers; VoIP product vendors; and network professionals on internet-working certification tracks.

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Book Details

ISBN: 9780071375689
ISBN-10: 0071375686
Format: Paperback
(236mm x 188mm x 28mm)
Pages: 487
Imprint: McGraw-Hill Professional
Publisher: McGraw-Hill Education - Europe
Publish Date: 24-Apr-2002
Country of Publication: United States

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Author Biography - Allan Sulkin

Allan Sulkin is the founder of the TEQConsult Group, which advises enterprise communications providers on product development for customer premises . He is widely acknowledged as the foremost expert in PBX (private branch exchange) and ACD (automatic call distribution) communications systems today. His clients include Cisco, Lucent, Siemens, and Nortel. Sulkin is also a columnist and seminar leader for Business Communications Review. His company has its offices in Hackensack, New Jersey.