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This book explores the skills of communication and assertive behaviour and how they enable openness and honesty to be brought into a relationship. It looks at how to develop better working relationships by applying these skills in three specific areas: negotiations, meetings and conflict management.

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Book Details

ISBN: 9780080554822
ISBN-10: 0080554822
Format: Paperback
(297mm x 210mm x 7mm)
Pages: 120
Imprint: Pergamon Flexible Learning
Publisher: Taylor & Francis Ltd
Publish Date: 23-Jul-2008
Country of Publication: United Kingdom

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