Moderating Usability Tests provides insight and guidance for usability testing. To a large extent, successful usability testing depends on the skills of the person facilitating the test. However, most usability specialists still learn how to conduct tests through an apprentice system with little formal training. This book is the resource for new and experienced moderators to learn about the rules and practices for interacting. Authors Dumas and Loring draw on their combined 40 years of usability testing experience to develop and present the most effective principles and practices - both practical and ethical - for moderating successful usability tests. The videos are available from the publisher's companion web site.
Buy Moderating Usability Tests book by Joseph S. Dumas from Australia's Online Independent Bookstore, Boomerang Books.
(235mm x 190mm x 13mm)
Morgan Kaufmann Publishers In
Publisher: Elsevier Science & Technology
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Author Biography - Joseph S. Dumas
Joe Dumas is a recognized expert in usability evaluation. He has 25 years experience as a usability professional. He as moderated or observed others moderate thousands of usability testing sessions and taught numerous students and usability professionals how to moderate. He is the author of A practical guide to usability testing (with Ginny Redish), Designing user interfaces for software, and numerous articles, both for researchers and practitioners. He is currently a Usability Consultant for Oracle Corporation. He was a Senior Human Factors Specialist at Bentley College's Design and Usability Center and taught graduate courses in the college's Human Factors in Information Design Master's Degree program. He has a Ph.D. in Cognitive Psychology.