This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.
Buy Highly Recommended book by Trish Stott from Australia's Online Independent Bookstore, Boomerang Books.
(280mm x 230mm x 5mm)
Oxford University Press
Publisher: Oxford University Press
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