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This new edition of Highly Recommended has been completely revised to take account of innovations and changing practices within the sector. Highly Recommended 1 and Highly Recommended 2 provide students with simple, functional language for dealing with customers and colleagues in a variety of situations, from taking reservations to dealing with complaints. The course offers a straightforward approach to developing speaking and listening skills in the context of the hotel and catering industry.

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Book Details

ISBN: 9780194574631
ISBN-10: 0194574636
Format: Paperback
(280mm x 230mm x 5mm)
Pages: 112
Imprint: Oxford University Press
Publisher: Oxford University Press
Publish Date: 1-Dec-2000
Country of Publication: United Kingdom

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