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This book provides an entirely new model for organizations to structure themselves to deliver successful products or services to their customers. It eliminates the prevailing hierarchical organization of command and control and replaces it with a horizontal organization that manages the basic core processes that create and deliver products or services. The form has been used in a wide variety of organizations with considerable measurable success.

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Book Details

ISBN: 9780195121384
ISBN-10: 0195121384
Format: Hardback
(241mm x 162mm x 23mm)
Pages: 272
Imprint: Oxford University Press Inc
Publisher: Oxford University Press Inc
Publish Date: 18-Feb-1999
Country of Publication: United States

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Author Biography - Frank Ostroff

Frank Ostroff is a key developer of the "Horizontal Organization" concept which has been featured in such publications as Business Week (cover story), Financial Times, Fortune, and Information Week (cover story). He has worked directly with leading organizations in the high-technology, industrial goods, and financial services industries as well as the public sector to dramatically improve their performance. He has been a keynote speaker at leading business conferences and academic institutions worldwide. Considered one of the world's leading new thinkers on business issues, he lives with his wife and children in Washington, D.C.