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It s not the magic that makes it work; it s the way we work that makes it magic. The secret for creating magic in our careers, our organizations, and our lives is simple: outstanding leadership the kind that inspires employees, delights customers, and achieves extraordinary business results. No one knows more about this kind of leadership than Lee Cockerell, the man who ran Walt Disney World (r) Resort operations for over a decade. And in Creating Magic , he shares the leadership principles that not only guided his own journey from a poor farm boy in Oklahoma to the head of operations for a multibillion dollar enterprise, but that also soon came to form the cultural bedrock of the world s number one vacation destination. But as Lee demonstrates, great leadership isn t about mastering impossibly complex management theories. We can all become outstanding leaders by following the ten practical, common sense strategies outlined in this remarkable book. As straightforward as they are profound, these leadership lessons include: Everyone is important.Make your people your brand. Burn the free fuel: appreciation, recognition, and encouragement. Give people a purpose, not just a job. Combining surprising business wisdom with insightful and entertaining stories from Lee s four decades on the front lines of some of the world s best-run companies, Creating Magic shows all of us from small business owners to managers at every level how to become better leaders by infusing quality, character, courage, enthusiasm, and integrity into our workplace and into our lives. "

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Book Details

ISBN: 9780385523868
ISBN-10: 0385523866
Format: Hardback
(215mm x 147mm x 26mm)
Imprint: Bantam Doubleday Dell
Publisher: Bantam Doubleday Dell Publishing Group Inc
Country of Publication: United States


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Author Biography - Lee Cockerell

LEE COCKERELL was the executive vice president of operations for Walt Disney World for more than ten years. As one of the public faces of the world-renowned Disney Institute, he continues to teach courses in leadership and professional development. A popular keynote speaker, he frequently addresses Fortune 500 corporations, government agencies, educational institutions, and nonprofits across the country. He lives in Orlando, Florida.

Books By Author Lee Cockerell

Creating Career Magic by Lee Cockerell

Creating Career Magic

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Time Management Magic by Lee Cockerell

Time Management Magic

Paperback / softback, October 2016
Customer Rules by Lee Cockerell

The Customer Rules

Hardback, April 2013
Creating Magic by Lee Cockerell

Creating Magic

Paperback, July 2009