1300 36 33 32

This book is the first to seriously consider quality issues in smaller firms, based upon well-conducted research and careful theorizing. Subjects covered include: * the relevance of formal quality standards such as BS 5750 to small firms * definitions and implementations of 'quality' in a business context, from formal standards to Total Quality Management * interviews with a selected sample of over 150 owner-managers * detailed case studies of small firms * analysis of self-generated quality strategies * the variety of formal methods of quality control.

Buy Quality Business book by Robert Blackburn from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9780415146081
ISBN-10: 0415146089
Format: Hardback
(216mm x 140mm x 23mm)
Pages: 248
Imprint: Routledge
Publisher: Taylor & Francis Ltd
Publish Date: 25-Dec-1997
Country of Publication: United Kingdom

Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Quality Business book by Robert Blackburn and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a member - it's free to sign up!)

Write Review


Books By Author Robert Blackburn

Fundamental Rights in Europe by Robert Blackburn

Fundamental Rights in Europe

Hardback, December 2001
$204.26
Researching the Small Enterprise by Robert Blackburn

Researching the Small Enterprise

Paperback, November 2000
$64.80