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Service management derives from Intelligent Network (IN) technologies used in fixed telephony systems, and has evolved towards supporting packet-based services in an increasingly open environment. It is common belief that 3G (and later 4G) services will change the way we communicate and interrelate. The user will be put at centre stage, systems being able to handle intelligent user profiles, proactive service selection, context-aware service provisioning and ubiquitous computing. As the systems grow more complex and diverse, so do the challenges of managing them. This book provides insights into the experiences of a leading provider of service control and management solutions. Covers challenges, solutions and technologies for implementing IP-based services in a mobile environment Illustrates business models, service management architectures, standardization efforts, requirements & characteristics of services, and service modeling Special attention is paid to security, flexibility and charging Puts service management into context by contrasting past and current experiences with future concepts. Addresses new business models Includes 2 case studies illustrating solutions for real wor

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Book Details

ISBN: 9780470021446
ISBN-10: 0470021446
Format: Hardback
(253mm x 174mm x 20mm)
Pages: 272
Imprint: John Wiley & Sons Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 21-Jan-2005
Country of Publication: United Kingdom

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Author Biography - Ulla Koivukoski

Ulla Koivukoski: Nokia Networks & Telemanagement Forum, Finland Vilho Raisanen: Nokia Networks & Telemanagement Forum, Finland