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Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants - and anyone else who works with groups - to set up and deliver dynamic, creative process designs. Filled with illustrative cases, examples, and templates, this step-by-step resource is an invaluable aid when creating customized agendas and designs for situations ranging from basic meetings to complex, multiphased processes.

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Book Details

ISBN: 9780470182703
ISBN-10: 0470182709
Format: Paperback
(234mm x 180mm x 14mm)
Pages: 288
Imprint: Jossey Bass Wiley
Publisher: John Wiley and Sons Ltd
Publish Date: 21-Apr-2008
Country of Publication: United Kingdom

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Author Biography - Dorothy Strachan

Dorothy Strachan and Paul Tomlinson have been working together in process design and facilitation since 1974, serving clients across all sectors. They are partners in Strachan-Tomlinson and Associates (ST), a process consulting firm based in Ottawa, Ontario, Canada.

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