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Description - The Pfeiffer Book of Successful Conflict Management Tools by Jack Gordon

The Pfeiffer Book of Successful Managing Conflict Tools is organized into three sections: Presentations and Discussions (articles); Experiential Learning Activities; and Inventories, Questionnaires, and Surveys. These selections represent the all-time best the Pfeiffer Annuals and Handbooks have to offer on the topic. The Pfeiffer Book of Successful Managing Conflict Tools Provides articles that offer timeless advice for dealing and classifying organizational conflict Contains complete, ready-made training exercises designed to meet a variety of needs for different audiences Offers inventories that include questionnaires and instruments that help participants recognize the destructive effects of hidden agendas and how to deal with them and surveys that encourage honest talk about controversial issues in the organization

Buy The Pfeiffer Book of Successful Conflict Management Tools by Jack Gordon from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780470193440
ISBN-10: 0470193441
Format: Paperback
(225mm x 158mm x 31mm)
Pages: 448
Imprint: John Wiley & Sons Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 7-Nov-2007
Country of Publication: United Kingdom

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Author Biography - Jack Gordon

Jack Gordon is a former chief editor of Training Magazine and an award-winning writer. He is the editor of numerous books, including The Pfeiffer Book of Successful Communication Skill-Building Tools and The Pfeiffer Book of Successful Leadership Development Tools.