DOUGLAS C. MONTGOMERY, PhD, is Regents Professor of Industrial Engineering and Statistics at Arizona State University. Dr. Montgomery is a Fellow of the American Statistical Association, the American Society for Quality, the Royal Statistical Society, and the Institute of Industrial Engineers and has more than thirty years of academic and consulting experience. He has devoted his research to engineering statistics, specifically the design and analysis of experiments, statistical methods for process monitoring and optimization, and the analysis of time-oriented data. Dr. Montgomery is the coauthor of Generalized Linear Models: With Applications in Engineering and the Sciences, Second Edition and Introduction to Time Series Analysis and Forecasting, both published by Wiley. ELIZABETH A. PECK, PhD, is Logistics Modeling Specialist at the Coca-Cola Company in Atlanta, Georgia. G. GEOFFREY VINING, PhD, is Professor in the Department of Statistics at Virginia Polytechnic and State University. He has published extensively in his areas of research interest, which include experimental design and analysis for quality improvement, response surface methodology, and statistical process control. A Fellow of the American Statistical Association and the American Society for Quality, Dr. Vining is the coauthor of Generalized Linear Models: With Applications in Engineering and the Sciences, Second Edition (Wiley).