ROBERT BURNETT is professor of Media and Communication Studies, Karlstad University. Burnett is the author of The Global Jukebox: The International Music Industry (Routledge, 1996), Concentration and Diversity in the International Phonogram Industry (Gothenburg, 1990) and the co-author of, Web Theory (Routledge 2002, with David Marshall). His main research areas include the global media, the music industry, digital media, and the Internet. Burnett has been a regular commentator on global media issues with appearances on radio and television programs and commentaries for newspaper and magazine articles. He is one of the founders of the Communication, Media and Information Technology (CMIT) Research Group as well as the HumanIT Research Group. Burnett has been a visiting scholar in Canada, the USA, Scotland, Norway and Zimbabwe. ANNA BRUNSTROM received MSc and PhD degrees in computer science from College of William and Mary, Virginia, USA in 1993 and 1996, respectively. In 1996 she joined the Department of Computer Science at Karlstad University where she is now a professor. She is research manager for the distributed systems and communications research group and also served as research manager for the Department of Computer Science from July 1998 until June 2002. She leads several research projects on communication protocols and is active in national and international projects on wireless communications. She has authored and co-authored two book chapters and over 30 scientific papers. She is a member of IEEE and ACM. ANDERS G. NILSSON is professor of information systems at Karlstad University, Sweden. He has a PhD in information management from Stockholm School of Economics, and is a research partner at the Institute for Business Process Development (Institute V) in Stockholm. Anders has been working as a researcher with the ISAC approach to information systems development, the SIV method for acquisition of standard application packages (enterprise systems, ERP systems) and a business modeling framework for creating method combinations. He has also been active as an adviser to many change projects in private industry and the public sector, and has been fro many years deputy chair for the special interest group for systems development (SIG-SYS) at the Swedish Information Processing Society. Anders is author/co-author of 14 books on business and systems development.