Explains the competencies a manager must possess in order to use a balanced scorecard. Features case studies of corporations who have successfully used the human element when implementing the balanced scorecard as a PMS.
Buy Quest for Balance book by Andre A. De Waal from Australia's Online Bookstore, Boomerang Books.
(241mm x 159mm x 24mm)
John Wiley & Sons Inc
Publisher: John Wiley and Sons Ltd
Country of Publication:
Author Biography - Andre A. De Waal
Andre- A. de Waal is a partner with Mulland Consulting Group, the Netherlands. He has master's degrees in chemistry and business administration, a doctoral degree in economics, and is certified in production and inventory management. As a consultant, he has focused on projects including the selection and implementation of production, logistic, and financial software packages; cost analyses; and designing logistic concepts and information technology infrastructures. He recently worked on a benchmark study for a Dutch multinational performed in Japan, Germany, and the United States. De Waal has published over forty articles and twelve books on the topic of performance management.