Call Boomerang Books 1300 36 33 32

This study investigates in detail the interaction between interviewers and respondents in standardised social survey interviews. Applying the techniques of conversation analysis, Hanneke Houtkoop-Steenstra reveals how certain rules of normal conversation fail to apply in interviews based on a standard questionnaire, and offers original empirical evidence to show what really happens. Her book demonstrates that interview results can only be understood as products of the contingencies of the interview situation, and not, as is usually assumed, the unmediated expressions of respondents' real opinions. Her conclusions have important implications for anyone interested in effective survey compilation and interpretation. The book is highly accessible, setting out the basic tools of conversation analysis simply and clearly, and suggesting ways of improving questionnaire design wherever possible. Its approach will be of great interest to students and researchers of survey methodology.

Buy Interaction and the Standardized Survey Interview book by Hanneke Houtkoop-Steenstra from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780521662024
ISBN-10: 0521662028
Format: Hardback
(228mm x 152mm x 16mm)
Pages: 224
Imprint: Cambridge University Press
Publisher: Cambridge University Press
Publish Date: 3-Aug-2000
Country of Publication: United Kingdom

Other Editions


» Have you read this book? We'd like to know what you think about it - write a review about Interaction and the Standardized Survey Interview book by Hanneke Houtkoop-Steenstra and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)

Write Review

Books By Author Hanneke Houtkoop-Steenstra

Analyzing Race Talk by Hanneke Houtkoop-Steenstra

Analyzing Race Talk

Hardback, January 2004
Standardization and Tacit Knowledge by Hanneke Houtkoop-Steenstra

Standardization and Tacit Knowledge

Hardback, February 2002