This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Student's Book and Teacher's Book are also available.
Buy Be My Guest Audio CD Set (2 CDs) book by Francis O'Hara from Australia's Online Bookstore, Boomerang Books.
(143mm x 125mm x 12mm)
Cambridge University Press
Publisher: Cambridge University Press
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