This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
Buy Be My Guest Student's Book book by Francis O'Hara from Australia's Online Independent Bookstore, Boomerang Books.
(277mm x 220mm x 8mm)
Cambridge University Press
Publisher: Cambridge University Press
Country of Publication: