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Description - Essential Telephoning in English Teacher's book by Barbara Garside

Essential Telephoning in English is a short skills course for adult learners of Business and general English. The course consists of 11 core units covering a wide range of communication skills: answering the phone, beginning and ending a call, dealing with messages, dealing with problems, making appointments and communicating information. There are three consolidation units and an end-of-course review unit to enable learners to check progress. The course is designed primarily for use in class but is also suitable for self-study.

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Book Details

ISBN: 9780521783897
ISBN-10: 0521783895
Format: Paperback
(246mm x 189mm x 4mm)
Pages: 82
Imprint: Cambridge University Press
Publisher: Cambridge University Press
Publish Date: 1-Aug-2002
Country of Publication: United Kingdom

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