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This book defines management mistakes and offers a variety of models to classify and interpret them. It describes the evolution of management mistakes, techniques for identifying and disclosing mistakes, the relationship between management and medical mistakes, and steps to prevent and correct mistakes. Six case studies, drawn from a real set of events in healthcare organizations, describe management mistakes and are followed by commentaries by experts in the field of healthcare management. They indicate steps that might have produced more positive outcomes. Ultimately, managers will not be completely successful in making healthcare better and more cost-effective without viewing mistakes as learning opportunities. This book is written for healthcare managers throughout the world and for the benefit of their patients, staff and communities.

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Book Details

ISBN: 9780521829007
ISBN-10: 0521829003
Format: Hardback
(247mm x 174mm x 16mm)
Pages: 274
Imprint: Cambridge University Press
Publisher: Cambridge University Press
Publish Date: 9-Dec-2004
Country of Publication: United Kingdom

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Author Biography - Paul B. Hofmann

DOB July 6, 1941. DOB November 18, 1934

Books By Author Paul B. Hofmann

Management Mistakes in Healthcare by Paul B. Hofmann

Management Mistakes in Healthcare

Paperback, November 2004
$99.00