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What happens when the demanding consumers who nearly brought the U.S. automobile industry to its knees focus the same kinds of pressure on the industry that represents one-seventh of the U.S. economy--health care? The health organizations that combine quality, convenience, information, choices, and lower costs will be the winners in this revolution. Regina Herzlinger, chaired professor at the Harvard Business School, distills the facts from the noise surrounding the one industry whose measures of success are life and death. In a thoroughly readable, anecdotal style, she pinpoints the drivers of change--the savvy consumer, the cost-conscious payer, and the rapidly improving technology--that will revolutionize the American health-care system. This is a must-read for those in every corner of the immense health-care web. With its strong narrative style, this is a book that will be read and talked about by everyone concerned about the future of American health care.

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Book Details

ISBN: 9780738201368
ISBN-10: 0738201367
Format: Paperback
(229mm x 152mm x 27mm)
Pages: 416
Imprint: Basic Books
Publisher: The Perseus Books Group
Publish Date: 30-Apr-1999
Country of Publication: United States

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Author Biography - Regina E. Herzlinger

Regina Herzlinger has been analyzing and researching the health-care industry for twenty-five years. Nancy R. McPherson is professor of business administration at the Harvard Business School, she is a board member of numerous organizations inside and outside of the health-care field. Market-Driven Health Care received the 1998 James A. Hamilton Book of the Year Award from the American College of Healthcare Executives.

Books By Author Regina E. Herzlinger

Who Killed HealthCare? by Regina E. Herzlinger

Who Killed HealthCare?

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Innovation-driven Health Care by Regina E. Herzlinger

Innovation-driven Health Care

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Consumer-driven Health Care by Regina E. Herzlinger

Consumer-driven Health Care

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