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We live in a world where social interaction is increasingly mediated by technological devices. In this book, Ian Hutchby explores the impact these technologies have on our attempts to communicate. Focusing on four examples -- telephones, computerized expert systems at work, speech--based systems dealing with enquiries from the public, and multi--user spaces on the Internet -- Hutchby asks: are we increasingly technologized conversationalists, or is technology increasingly conversationalized? Conversation and Technology draws on recent theory and empirical research in conversation analysis, ethnomethodology and the social construction of technology. In novel contributions to each of these areas, Hutchby argues that the ways in which we interact can be profoundly shaped by technological media, while at the same time we ourselves are shapers of both the cultural and interactional properties of these technologies. The book begins by examining a variety of theoretical perspectives on this issue. Hutchby offers a critical appraisal of recent sociological thinking, which has tended to over--estimate societya s influence on technological development. Instead he calls for a new appreciation of the relationship between human communication and technology. Using a range of case studies to illustrate his argument, Hutchby explores the multiplicity of ways in which technology affects our ordinary conversational practices. Readers in areas as diverse as sociology, communication studies, psychology, computer science and management studies will find much of interest in this account of the human and communicative properties of various forms of modern communication technology.

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Book Details

ISBN: 9780745621111
ISBN-10: 0745621112
Format: Paperback
(229mm x 152mm x 12mm)
Pages: 228
Imprint: Polity Press
Publisher: Polity Press
Publish Date: 22-Nov-2000
Country of Publication: United Kingdom

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Author Biography - Ian Hutchby

Ian Hutchby is Senior Lecturer in Sociology and Communication at Brunel University and Honorary Research Fellow in the School of Social Sciences at Cardiff University. His research involves the application of conversation analysis to various areas of technologically--mediated interaction, including the distinctive properties of broadcast talk and the possibilities of human--machine interaction; as well as the analysis of childrena s communicative competence

Books By Author Ian Hutchby

Conversation Analysis by Ian Hutchby

Conversation Analysis

Hardback, September 2008
Media Talk by Ian Hutchby

Media Talk

Paperback, December 2005
Children, Technology and Culture by Ian Hutchby

Children, Technology and Culture

Paperback, April 2001
Conversation and Technology by Ian Hutchby

Conversation and Technology

Hardback, December 2000