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The fast pace of today's business world involves constant new challenges - meeting new people, international travel, conferences and entertaining, and the need to represent your company in a variety of situations. If you don't know what to do, you can quickly feel nervous and stressed, perform inappropriately and jeopardise your opportunities of business success. Business Etiquette for the 21st Century shows you what to do - and what not to do. Discover how to: Maximise your image and make the best impression at all times; Learn the correct codes of behaviour for your workplace; improve your communication skills in person, by phone, email and letter; Boost your social skills so that you will be able to build contacts and get the best from any social or business occasion; Communicate effectively with your peers and managers and improve your career prospects; Run and participate in meetings effectively; Understand and respect the differences in culture and etiquette around the world

Buy Business Etiquette for the 21st Century book by Lynne Brennan from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9780749923303
ISBN-10: 074992330X
Format: Paperback
(216mm x 135mm x 18mm)
Pages: 272
Imprint: Piatkus Books
Publisher: Little, Brown Book Group
Publish Date: 27-Feb-2003
Country of Publication: United Kingdom

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Author Biography - Lynne Brennan

Lynne Brennan runs a successful international company in Surrey providing personal development programmes and training seminars in business etiquette. Her clients include McDonalds.