Michael J. Austin (Ph.D., Social Work; MSPH, Public Health, University of Pittsburgh) is Milton and Florence Krenz Mack Distinguished Professor of Nonprofit Management at the University of California, Berkeley, where the teaches a wide range of courses, including Assessing the Dynamics of Communities, Groups and Organizations, Management Practice, Research Resources, and Assessing Nonprofit Organizations. His research interests are nonprofit management and planning, organizational change, and policy implementation. He is the author or co-author of a wide range of books and journal articles. Karen Hopkins is an Associate Professor at the Graduate School of Social Work, University of Maryland, Baltimore, and served as Co-Chair of the Management and Community Organization Concentration for 11 years. She has worked as a consultant and organizational/program evaluator for 17 years at the state and national levels with multiple nonprofit and public agencies related to supervision/management practices and outcomes, workforce development and retention, organizational learning and capacity building, and work-life integration. She is a National Peer Reviewer for the Standards of Excellence Institute, Board Member for the Society for Social Work and Research, and Associate Editor for the Human Service Organizations: Management, Leadership, & Governance (formerly Administration in Social Work) journal. She received a PhD from the University of Chicago, MSW from the University of Pittsburgh, and a BS from the Pennsylvania State University.