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The Business Skills Express Series covers a broad range of key business skills and topics in a fast, interactive format that should appeal to employees, managers and trainers alike. These authoritative books deliver training and give readers new ways to increase productivity and career satisfaction. This book covers customer service and the telephone.

Buy Customer Service and the Telephone book by Dennis Becker from Australia's Online Bookstore, Boomerang Books.

Book Details

ISBN: 9780786302246
ISBN-10: 0786302240
Format: Paperback
(231mm x 188mm x 7mm)
Pages: 100
Imprint: Irwin Professional Publishing
Publisher: McGraw-Hill Education - Europe
Publish Date: 1-May-1994
Country of Publication: United States

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