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In this new and revised edition of the landmark book High-Impact Consulting, Robert H. Schaffer reveals how senior managers unwittingly collude with their consultants to perpetuate the great waste inherent in "the five fatal flaws of conventional consulting." Drawing on his own work with companies-- Motorola, Rio Tinto, IBM, General Reinsurance Corporation, The World Bank, and other successful organizations-- Schaffer offers a field-tested approach to working with consultants that has proven to get results. He identifies the key elements of an effective project design?particularly that project objectives are defined in terms of client results rather than just consultant deliverables. The process enables clients to be certain that the work is carried out in ways that ensure success.

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Book Details

ISBN: 9780787960490
ISBN-10: 0787960497
Format: Hardback
(238mm x 166mm x 26mm)
Pages: 288
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 14-Mar-2002
Country of Publication: United States

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Author Biography - Robert H. Schaffer

Robert H. Schaffer is founder of the consulting firm, Robert H. Schaffer & Associates and serves as one of its principals. A leader and trainer in the consulting field, he has written several books as well as numerous articles for the Harvard Business Review, the New York Times, and other widely known publications.

Books By Author Robert H. Schaffer

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