Sponsored by the Picker/Commonwealth Program for Patient-Centered Care In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.
Buy Through the Patient's Eyes book by Margaret Gerteis from Australia's Online Independent Bookstore, Boomerang Books.
(232mm x 153mm x 23mm)
Publisher: John Wiley & Sons Inc
Country of Publication:
Author Biography - Margaret Gerteis
MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient-Centered Care. SUSAN EDGMAN-LEVITAN is associate director and program manager of the Picker/Commonwealth Program. JENNIFER DALEY
is assistant professor of medicine at Harvard University. THOMAS L. DELBANCO
is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker/Commonwealth Program.