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Description - The Essential Guide to Training Global Audiences by Renie McClay

This book offers a powerful resource to help trainers plan, prepare, organize, design, and deliver training to international audiences-in person or virtually-as well as manage technological, logistical, and travel challenges trainers increasingly face. The book includes general considerations and tips, as well as an overview of cultural differences and the perspectives necessary to successfully train people in different countries. It also covers instructional preferences and recommendations, presentation preparation, communication sensitivities (verbal, gestures, written, etc.), dealing with management, translations, in-person and virtual training techniques, and addresses technological, logistical, and physical concerns for more than a dozen countries, including Africa, Mexico, South America, Canada, India, China, Japan, Russia, Australia, New Zealand, Western Europe, and Eastern Europe.

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Book Details

ISBN: 9780787996611
ISBN-10: 0787996610
Format: Paperback
(230mm x 202mm x 30mm)
Pages: 460
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 1-Jul-2008
Country of Publication: United States

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Author Biography - Renie McClay

Renie McClay has been in the learning and development fi eld for over twenty years. She has managed sales training for three Fortune 500 Companies, including Kraft, Gerber and Pactiv. LuAnn Irwin, LAI Associates, has traveled to more than twenty - three countries and forty - nine states in the United States to teach and learn from people of other nations and cultures. She has worked as manager/director of training for Eastman Kodak Company, Xerox Corporation, and Hong Kong Shanghai Banking Company, all Fortune 500 companies. At Kodak, LuAnn managed training professionals, providing leadership development, sales training, and technical and interpersonal skills for international teams, delivered virtually through international webcasts and in person. LuAnn has been a mentor for Chinese managers and professionals in Shanghai and active in networks for Asian, African, Hispanic, and Native American employees.

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