A storm is brewing in this funny and charming fable about generational differences in the workplace. The statistics are in at the Weather Consumer Satisfaction Bureau and they're not pretty: customer satisfaction is at an all-time low. Can Bureau Director Wally get the older and newer clouds to work out their long-simmering differences and combine their unique strengths to provide a better weather experience for their valued customers? With wisdom, humor and a few surprises, this book shows how the clouds (and indeed members of any multi-generational workforce) can work together - On Cloud Nine.
Buy On Cloud Nine book by Robert W. Wendover from Australia's Online Bookstore, Boomerang Books.
(198mm x 150mm x 20mm)
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Author Biography - Robert W. Wendover
Robert K. Wendover is managing director of the Center for Generational Studies and a specialist in generational issues in the workplace. His clients include Sears, Taco Bell, Kinko's, Searle and the Professional Golfers Association. Terrence L. Gargiulo is an author, speaker and group process facilitator. His clients have included Dreyer's Ice Cream, Merck, Arthur D. Little and Coca-Cola.