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Description - On Cloud Nine by Robert W. Wendover

A storm is brewing in this funny and charming fable about generational differences in the workplace. The statistics are in at the Weather Consumer Satisfaction Bureau and they're not pretty: customer satisfaction is at an all-time low. Can Bureau Director Wally get the older and newer clouds to work out their long-simmering differences and combine their unique strengths to provide a better weather experience for their valued customers? With wisdom, humor and a few surprises, this book shows how the clouds (and indeed members of any multi-generational workforce) can work together - On Cloud Nine.

Buy On Cloud Nine by Robert W. Wendover from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780814408780
ISBN-10: 0814408788
Format: Hardback
(198mm x 150mm x 20mm)
Pages: 160
Imprint: Amacom
Publisher: Amacom
Publish Date: 1-Nov-2005
Country of Publication: United States

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Author Biography - Robert W. Wendover

Robert K. Wendover is managing director of the Center for Generational Studies and a specialist in generational issues in the workplace. His clients include Sears, Taco Bell, Kinko's, Searle and the Professional Golfers Association. Terrence L. Gargiulo is an author, speaker and group process facilitator. His clients have included Dreyer's Ice Cream, Merck, Arthur D. Little and Coca-Cola.