Call Boomerang Books 1300 36 33 32

Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,

Buy Predictive Dialing Fundamentals book by Aleksander Szlam from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9780936648804
ISBN-10: 0936648805
Format: Paperback
(229mm x 152mm x 10mm)
Pages: 172
Imprint: CMP Books
Publisher: Taylor & Francis Ltd
Publish Date: 1-Jan-1996
Country of Publication: United Kingdom

Reviews

» Have you read this book? We'd like to know what you think about it - write a review about Predictive Dialing Fundamentals book by Aleksander Szlam and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)

Write Review


Author Biography - Aleksander Szlam

Aleksander Szlam, the founder, chairman and CEO of Melita International Corporation, has been a driving force behind establishing call center standards and solutions based on innovative technologies and human factors. Ken Thatcher is senior vice president, Professional Services, Melita International Corporation. He is a computer industry veteran with more than 40 years experience.