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This handbook invites readers who are interested in mediation, negotiation and conflict resolution to share the perspectives of experts in the field. Contributors include scholars, mediators, trainers and negotiators, all of whom are passionate about their work. It emphasises both internal and external factors as important sources of influence when negotiating conflicts. It explores the cultural and institutional frameworks that have shaped intervention processes. It considers what techniques might work when, how and why. It demonstrates the sophistication of contemporary studies of mediation, negotiation and conflict resolution.

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Book Details

ISBN: 9781405127424
ISBN-10: 1405127422
Format: Hardback
(252mm x 176mm x 41mm)
Pages: 472
Imprint: Wiley-Blackwell (an imprint of John Wiley & Sons Ltd)
Publisher: John Wiley and Sons Ltd
Publish Date: 15-Nov-2005
Country of Publication: United Kingdom


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Author Biography - Margaret S. Herrman

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.