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Description - Understanding the Construction Client by David Boyd

This book breaks new ground by creating a framework to understand clients' actions and needs. Most construction management books focus on improving the construction process; this one focuses on a better engagement with the client. It challenges conceptions of both the construction industry and clients' businesses so that a more effective process and greater client satisfaction can be achieved. The book suggests that 'buildings are not about building but about changing and developing the client'. The technical, organisational and psychological aspects of this are described and analysed in detail so that current experience can be explained and better practice determined.

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Book Details

ISBN: 9781405129787
ISBN-10: 1405129786
Format: Paperback
(242mm x 172mm x 17mm)
Pages: 328
Imprint: Blackwell Publishing Ltd
Publisher: John Wiley and Sons Ltd
Publish Date: 28-Sep-2006
Country of Publication: United Kingdom

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Author Biography - David Boyd

David Boyd is Deputy Head of the School of Property & Construction, University of Central England, Birmingham, UK. Ezekiel Chinyio is based at the Univeristy of Wolverhampton, UK.