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Description - Health Care Managers in Transition by Wendy Leebov

The title of this book is Health Care Managers in Transition and is written by author Wendy Leebov. The book Health Care Managers in Transition is published by John Wiley & Sons Inc. The ISBN of this book is 9781555422486 and the format is Hardback. The publisher has not provided a book description for Health Care Managers in Transition by Wendy Leebov.

Book Details

ISBN: 9781555422486
ISBN-10: 1555422489
Format: Hardback
(231mm x 163mm x 22mm)
Pages: 232
Imprint: Jossey-Bass Inc.,U.S.
Publisher: John Wiley & Sons Inc
Publish Date: 7-Sep-1990
Country of Publication: United States

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Author Biography - Wendy Leebov

WENDY LEEBOV is currently associate vice president of human resources for the Albert Einstein Healthcare Network in Philadelphia, where she is responsible for organizational learning and performance enhancement strategies.Previously, WAndy was founder and president of the Einstein Consulting Group, a subsidiary of Albert Einstein Healthcare Network that received international recognition for leadership and expertise on service and quality improvement stategies in health care. WAndy is a nationally recognized speaker, author, and consultant, having written five books on service and quality improvement, including Service Quality Improvement: The Customer Satisfaction Strategy for Health Care and Healthcare Managers in Transition (with Gail Scott), and Patient Satisfaction: A Guide to Practice Enhancement (with Gail Scott and Michael Vergare, MD). WAndy has her BA degree from Oberlin College, as well as her master's and doctoral degrees in education from the Harvard Graduate School of Education.