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Description - Logistics and Fulfillment for e-business by Janice Reynolds

Logistics and fulfillment management (LFM) - the management of the flow of goods, services and information throughout a value chain - is becoming an important part of e-business. This book shows the reader what is involved in running an e-business: operating a warehouse; pulling inventory from shelves and packing it for shipment and retaining a shipping service; and forecasting, planning, tracking orders until they arrive at their destination. The author also highlights the need for after-sales care: returned products; warranties; and technical support. To support all of these things an e-business should implement an automated LFMS to fulfil their needs.

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Book Details

ISBN: 9781578200740
ISBN-10: 1578200741
Format: Paperback
(229mm x 152mm x 28mm)
Pages: 545
Imprint: CMP Books
Publisher: Taylor & Francis Ltd
Publish Date: 1-Apr-2001
Country of Publication: United Kingdom

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Author Biography - Janice Reynolds

Janice Reynolds is a writer, editor, speaker, and consultant in information technology and the Internet/intranet. Prior to starting her own consulting firm in 1995, Ms. Reynolds was the litigation manager of a large New York City law firm. She is the author of The Complete E-Commerce Book. She has edited numerous technical books and led several e-commerce development teams. Ms. Reynolds provides advice to numerous budding entrepreneurs as the 'E-commerce Expert' on She also consults with established companies concerning their technical needs.

Books By Janice Reynolds

Complete E-Commerce Book by Janice Reynolds
Paperback, March 2004
Going Wi-Fi by Janice Reynolds
Paperback, October 2003
Practical Guide to CRM by Janice Reynolds
Paperback, February 2002