Description - Failure to Communicate by Holly Weeks
Drawing on her years as a consultant and coach, the author explains why we turn to ineffective tactics when the heat is on, how to avoid the worst pitfalls of difficult conversations, and how to pull yourself out if you fall in, ways to regain your balance and inject respect into stressful conversations, and more.
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Harvard Business Review Press
Publisher: Harvard Business Review Press
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Author Biography - Holly Weeks
Holly Weeks is an independent consultant and the president of Holly Weeks Communications in Cambridge, Massachusetts. She teaches at Harvard University's John F. Kennedy School of Government in Cambridge.