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Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or complications were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures. Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial quality improvement techniques, daring to apply them to the practice of medicine despite resistance from the medical community. The Best Practice tells the story of this burgeoning movement, and of how the medical landscape is being radically transformed-for the better.

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Book Details

ISBN: 9781586486198
ISBN-10: 1586486195
Format: Hardback
(236mm x 156mm x 28mm)
Pages: 336
Imprint: PublicAffairs,U.S.
Publisher: The Perseus Books Group
Publish Date: 7-Aug-2008
Country of Publication: United States

Other Editions


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Author Biography - Charles C. Kenney

Charles Kenney is the author of five works of nonfiction including "John F. Kennedy: The Presidential Portfolio," "Rescue Men," and three novels. A former "Boston Globe" journalist, he has served as a consultant to Blue Cross Blue Shield of Massachusetts on the company's quality and safety initiative.

Books By Author Charles C. Kenney

Doctor Crisis by Charles C. Kenney

The Doctor Crisis

Hardback, May 2014
Best Practice by Charles C. Kenney

The Best Practice

Paperback, March 2010