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Description - How Management Matters by Norma M. Riccucci

She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results - in this case ensuring the delivery of welfare benefits and services to eligible clients. Over a period of two years, Riccucci traveled specifically to eleven different cities and, from interviews and a large national survey, she gathered quantitative results from cities in such states as New York, Texas, Michigan, and Georgia, that were selected because of their range of policies, administrative structures, and political cultures. General welfare data for all fifty states is included in this rigorous analysis, demonstrating to all with an interest in any field of public administration or public policy that management does indeed matter.

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Book Details

ISBN: 9781589010413
ISBN-10: 1589010418
Format: Paperback
(229mm x 152mm x 16mm)
Pages: 208
Imprint: Georgetown University Press
Publisher: Georgetown University Press
Publish Date: 8-Mar-2005
Country of Publication: United States

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Author Biography - Norma M. Riccucci

Norma M. Riccucci is a professor in the Graduate Department of Public Administration at Rutgers University, Newark; and author of Managing Diversity in Public Sector Workforces and Unsung Heroes: Federal Execucrats Making a Difference.

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