This book offers a new set of metrics for identifying, analyzing, and responding to the right information at the right time - helping companies to avoid disasters and seize opportunities. Based on exclusive research into recent business catastrophes - and drawing parallels to a range of nonbusiness disasters from 9/11 to the Challenger disaster - "Heads Up" outlines a four-step approach managers can use to identify which pieces of information merit real-time delivery, and as importantly, which do not. McGee then provides a practical methodology - real time opportunity detection - for monitoring, analyzing, and responding to that critical information in time to ward off negative surprises and jump on potential opportunities ahead of competitors.
Buy Heads Up book by Kenneth G. McGee from Australia's Online Bookstore, Boomerang Books.
(238mm x 160mm x 22mm)
Harvard Business Review Press
Publisher: Harvard Business Review Press
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Author Biography - Kenneth G. McGee
Kenneth W. McGee is a group vice president and Research Fellow in Gartner Research, where he serves as the director of research in the business management and e-business sector.