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Description - Managing Difficult People by Marilyn Pincus

Middle managers are constantly plagued by pressure from senior management and the demands of their own staff members. The last thing they need are unruly employees whose chronic "negative" attitudes upset the office equilibrium. Managing Difficult People provides managers with personality profiles of the ten most common types of difficult people - from sneaky slackers to resident office tormentors. The author offers positive, proactive approaches for targeting telltale behavior and putting an end of office strife. Managing Difficult People helps readers identify and deal with personality types such as: The Bully; The Complainer or Whiner; The Procrastinator; The Know-it-All; The "No People Skills" Person; The Social Butterfly; The Rookie; The Manipulator; The Overly Sensitive Person; The Silent Type; Regardless of the situation, this book gives managers the tools they need to respond properly and take control.

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Book Details

ISBN: 9781593371869
ISBN-10: 1593371861
Format: Paperback
(178mm x 108mm x 15mm)
Pages: 224
Imprint: Adams Media Corporation
Publisher: Adams Media Corporation
Publish Date: 8-Oct-2004
Country of Publication: United States

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Author Biography - Marilyn Pincus

Marilyn Pincus is an author, ghostwriter and consultant to management who has written for many major publishers for business information. Her books spotlighting business success skills have been published in eight languages.

Books By Marilyn Pincus

Projecting a Positive Image by Marilyn Pincus
Paperback, January 1993