Call Boomerang Books 1300 36 33 32

The only recent book to cover "Stage 3" warranty management, linking strategic and operational aspects for manufactured products. Shows how to make warranty management an effective tool for enhancing customer satisfaction. Uses minimal mathematics and presents accounting and legal aspects of warranty management in an easily understandable style. Written by two of the world's leading experts in warranty management.

Buy Warranty Management and Product Manufacture book by D. N. Prabhakar Murthy from Australia's Online Independent Bookstore, Boomerang Books.

Book Details

ISBN: 9781852339333
ISBN-10: 1852339330
Format: Hardback
(234mm x 156mm x 19mm)
Pages: 320
Imprint: Springer London Ltd
Publisher: Springer London Ltd
Publish Date: 3-Aug-2005
Country of Publication: United Kingdom

Other Editions


» Have you read this book? We'd like to know what you think about it - write a review about Warranty Management and Product Manufacture book by D. N. Prabhakar Murthy and you'll earn 50c in Boomerang Bucks loyalty dollars (you must be a Boomerang Books Account Holder - it's free to sign up and there are great benefits!)

Write Review

Author Biography - D. N. Prabhakar Murthy

D. N. P. Murthy is the Professor of Engineering and Operations Management in the Department of Mechanical Engineering at the University of Queensland and a Senior Scientific Advisor to the Norwegian University of Science and Technology. He has held visiting appointments at several universities in the USA, Europe and Asia. His current research interests include various aspects of technology management (new product development, strategic management of technology), operations management (lot sizing, quality, reliability, maintenance), and post-sale support (warranties, service contracts). He has authored or co-authored 15 book chapters, 140 journal papers and 130 conference papers. Wallace R. Blischke was a member of the faculty of The Marshall School of Business, University of Southern California, for 27 years. He is currently Professor Emeritus at the Marshall School and Consultant in Statistical Analysis. His specialities include design of experiments, data analysis, reliability, quality assurance, design of sample surveys, estimation theory, and management science. He is co-author of two books.

Books By Author D. N. Prabhakar Murthy

Warranty Fraud Management by D. N. Prabhakar Murthy

Warranty Fraud Management

Hardback, July 2016
Introduction to Maintenance Engineering by D. N. Prabhakar Murthy

Introduction to Maintenance Engineering

Hardback, April 2016
Weibull Models by D. N. Prabhakar Murthy

Weibull Models

Hardback, December 2003
Case Studies in Reliability and Maintenance by D. N. Prabhakar Murthy

Case Studies in Reliability and Maintenance

Hardback, January 2003