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Description - The Biz by David Freemantle

Go M.A.D.!Make A Difference with the Little ThingsThe best bosses do the BIZ. They motivate their people to perform exceptionally well and achieve the required results on a daily basis as well as in the longer term. This is the BIZ.MEASURE what is importantIt is not just a matter of implementing grand strategies and pursuing long-term visions. It is a matter of daily operation, of the little things the best bosses do on a minute-by-minute basis which have such a big impact on the teams they manage. This is the BIZ.Be HAPPY, look HAPPY, sound HAPPYThis book focuses on the people factor and all the little things a successful boss needs to practice in doing the BIZ. It is aimed at any person who needs to motivate other people on a daily basis. This could be a senior executive in a bank, a department manager in a retail store, a middle manager in a government agency or a team leader in a charity. It could be a foreman on a building site or a supervisor in a call centre.CHALLENGE your team everydayThis book is designed to be read on a section-a-day basis, focusing each day on one simple thing that you can do to make a big difference in motivating your team. Each of these little behaviours in themselves are not difficult and can easily be practiced. By concentrating on one such behaviour each day you will begin to build up a reputation as a great boss who motivates people and who actually does the BIZ.

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Book Details

ISBN: 9781857883466
ISBN-10: 1857883462
Format: Paperback
(212mm x 135mm x mm)
Pages: 126
Imprint: Nicholas Brealey Publishing
Publisher: Hodder & Stoughton General Division
Publish Date: 23-Sep-2004
Country of Publication: United Kingdom

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Author Biography - David Freemantle

David Freemantle is a well-known author and speaker on people management and customer service. His first book, Superboss, was recently re-endorsed by Management Today as jargon free and a wealth of practical and inspiring advice to international acclaim and featured in the Business Book Bestseller Lists. Since then he has written a number of other bestselling books that have been published in 14 languages, including his What Customers Like About You (also from Nicholas Brealey Publishing). He currently travels around the world giving conferences to multi-national corporations on how to Buzz and do the Biz.

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